Contact us

For refunds on ScotRail services, please see their Refunds pages.
To plan a rail journey, or buy tickets please visit ScotRail’s Journey Planner service.
To check your journey for disruption, please visit ScotRail’s Check your journey service.

Get in touch

Scottish Rail Holdings Limited
Glasgow Queen Street Station
Management Suite
Dundas Street
Glasgow
G1 2AQ

Please note that we are unable to answer customer enquiries about rail journeys.

For information about train times or rail tickets for travel in Scotland please contact ScotRail https://www.scotrail.co.uk

For general information about the railways in Scotland please contact the following organisations: